1. We don’t allow anonymous reviews.
2. Members are held responsible for accurately reporting their experiences.
3. Service providers can’t put themselves on the List — only a member can do that.
4. We use both technological and human monitoring to catch attempts to game the system, and we take action against guideline violators.
5. We alert providers the first time a member reports on them and offer – free of charge — to alert them to any future reports so they know what’s being said about them.
6. We also encourage providers to respond either on our List or directly to members.

I find it interesting that many physicians believe the majority of online ratings are negative. We’ve found it to be the exact opposite – at least on Angie’s List. Our members rely on each other and love to share information about great service providers – doctors as well as plumbers. We strongly believe that physicians should embrace sites like Angie’s List because there’s far more benefit than they apparently realize.